Jump to content

jurist

Business Member
  • Content Count

    7
  • Joined

  • Last visited

Posts posted by jurist

  1. To be clear, we are honoring our commitment to provide the free 10rd Vepr-12 mag. As you all know when the pre-orders were made, neither the VEPR-12s nor the mags were in stock. When we received the mags we did not receive as many as expected and our subsequent shipment has not yet arrived. Thank you for your patience, you will get your magazine.

     

    With regard to the phones we were getting over 3000 calls a day by people attempting to place phone orders once items were out of stock on the website. We first had issues with the phone system crashing and then turned them off because we would rather complete the outstanding orders than get new orders and make the delay even worse. We have moved the people on the phones to processing orders as quickly as possible to catch up with Obama's Gun Run of 2012/2013. We are very sorry for the delay.

     

    We are responding to emails. There is a very significant delay in replies unfortunately due to the volume so we send out an auto-reply with general information for customers while they wait for our specific reply. Thank you for your support and patience during this difficult time. If you have a specific question and would like to provide the order number in question that still needs a mag, charles@mississippiautoarms.com is my email address.

     

     

    Charles

  2. DAC45:

    I have no idea what you mean by mark emails as spam, but hope that I can help clarify the issue with the phones and the VEPR12, 10rd mags. To be clear, we are honoring our comitment to provide the free 10rd Vepr-12 mag. As you know when the pre-orders were made, neither were in stock. When we received the mags we did not receive as many as expected and our subsequent shipment has not yet arrived. Thank you for your patience, you will get your magazine.

     

    With regard to the phones we were getting over 3000 calls a day by people attempting to place phone orders once items were out of stock on the website. We first had issues with the phone system crashing and then turned them off because we would rather complete the outstanding orders than get new orders and make the delay even worse. We have moved the people on the phones to processing orders as quickly as possible to catch up with Obama's Gun Run of 2012/2013. We are very sorry for the delay.

     

    We are responding to emails. There is a very significant delay in replies unfortunately due to the volume so we send out an auto-reply with general information for customers while they wait for our specific reply. Thank you for your support and patience during this difficult time. If you have a specific question, charles@mississippiautoarms.com is my email address.

     

     

    Charles

×
×
  • Create New...