trap 14 Posted January 3, 2013 Report Share Posted January 3, 2013 Does seem to anyone else that lifetime warranty really only means "buy this with these words "lifetime warranty" attached to it so you'll think it's far more superior than the other models that don't have the "lifetime waranty?" Oh yeah, and when you want to replace the item when it breaks we are going to interrogate you, make you fill out endless paperwork, and then we'll get back to you as soon as we think that our "lifetime warranteed" item is indeed a failure. What? You paid extra for a lifetime warranty? Well, I am sorry sir, our sales person should have told you about our store and it's policies. Is there anything else I can help you with? If something has a lifetime warranty shouldn't it be replaced if it breaks? Especially if wasn't taking on any kind of abuse? When did people stop standing behind they're work??? Ohhhh!!! SORRY, just answered my own question....Accountability is a beyotch!!! Quote Link to post Share on other sites
VR762Shooter 838 Posted January 3, 2013 Report Share Posted January 3, 2013 So many scam artists out there they can't take things back anymore without question. People would abuse things far beyond their intended levels and blame the product not their stupidity. Sad but that's how the world works now, thank the meth heads Quote Link to post Share on other sites
jwulf 179 Posted January 3, 2013 Report Share Posted January 3, 2013 Always makes me remember the show Tommy Boy. "But why do they put the guarantee on the box? Because they know all they sold ya was a guaranteed piece of *stuff*..." 2 Quote Link to post Share on other sites
HighPlainsDrifter 466 Posted January 3, 2013 Report Share Posted January 3, 2013 (edited) My concern is with the changing political climate some of these guys may indeed be out of business with a stroke of the pen. Right now "lifetime" doesn't mean shit in our time... Edited January 3, 2013 by HighPlainsDrifter 1 Quote Link to post Share on other sites
mostholycerebus 415 Posted January 3, 2013 Report Share Posted January 3, 2013 Its not hard for an educated consumer to find out which warranties, and companies, are worth a damn. Its not like your only source of products and info is a black-and-white Sears cataloge brought in once a year on a mule-drawn carriage. Quote Link to post Share on other sites
TheDeacon 168 Posted January 3, 2013 Report Share Posted January 3, 2013 In a slightly humorous twist (Deity knows we need all the humor we can get these days): I had a carbon fiber heart valve put in a couple years ago and it came with a registration card and a "Lifetime warranty". I asked the surgeon " Okay, whose lifetime? Mine? The valve? yours? the company that made it? You know, I still haven't gotten an answer on that. 1 Quote Link to post Share on other sites
ChileRelleno 7,071 Posted January 3, 2013 Report Share Posted January 3, 2013 Vortex Optics, VIP Warranty... I've experienced it, they take lifetime care of their product and the CS is fantastic. Our warranty is about you, not us. It's about taking care of you after the sale.The VIP stands for a Very Important Promise to you, our customers. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It doesn't matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all riflescopes, red dots, rangefinders, binoculars, spotting scopes and monoculars. Unlimited Lifetime Warranty Fully transferable No warranty card to fill out No receipt needed to hang on to If you ever have a problem, no matter the cause, we promise to take care of you. The VIP warranty does not cover loss, theft or deliberate damage to the product. 1 Quote Link to post Share on other sites
lbsrdi 1,078 Posted January 3, 2013 Report Share Posted January 3, 2013 We did a custom shower for a disabled veteran that allows him to roll a wheelchair into the shower. The entire area around the shower is sloped to allow water to run to the drain. The shower is a thing of beauty and we told him it has a lifetime warranty. In this case the warranty is for the life of him and his wife who are both in their late thirties. If our company goes bust and he calls me thirty years from now with a problem, I will personally go to his home and completely rebuild the entire room if that is what it requires. When you put your name on something and give it a lifetime warranty, that has to actually mean something. It does to me. 4 Quote Link to post Share on other sites
trap 14 Posted January 3, 2013 Author Report Share Posted January 3, 2013 <blockquote class='ipsBlockquote'data-author="mostholycerebus" data-cid="840126" data-time="1357249945"><p> Its not hard for an educated consumer to find out which warranties, and companies, are worth a damn. Its not like your only source of products and info is a black-and-white Sears cataloge brought in once a year on a mule-drawn carriage. </p></blockquote> Quote Link to post Share on other sites
Maxwelhse 1,285 Posted January 3, 2013 Report Share Posted January 3, 2013 Leatherman, Snap-On, and (your mileage may vary as I've heard lately) Sears have absolutely excellent warranties in my experience. My leatherman has done things that it had NO business attempting and had hung from my keychain (Juice model) for 7 years before I sent it in with dull blades, sprung jaws, wire cutters that were dulled from cutting 1/8" piano wire, broken wine opener, and a busted leather punch. I never even got a phone call. 3 weeks later the brand new one was in my mailbox. I honestly used it as a construction tool in factories thousands of times. They had no business honoring their warranty, but did so without a peep. I once returned a 10mm wrench to sears that I took the bench grinder make a "thin walled" box end out of for a set of headers. I told the clerk that they didn't have to replace it if they didn't want to it. She didn't say a single word. Just threw it in the box and grabbed my new wrench from the back. Out of curiousity, who are you having a problem with? Quote Link to post Share on other sites
TonyRumore 1,332 Posted January 3, 2013 Report Share Posted January 3, 2013 The Tromix warranty is completely dependent on the customer's attitude. If the customer is cool.....then it's under warranty. If the customer acts like a complete fucking dick, there is no warranty. 6 Quote Link to post Share on other sites
Juggernaut 11,054 Posted January 3, 2013 Report Share Posted January 3, 2013 The Tromix warranty is completely dependent on the customer's attitude. If the customer is cool.....then it's under warranty. If the customer acts like a complete fucking dick, there is no warranty. we charge "High maintenance" customers.. FAF (Fuck around factor)... Quote Link to post Share on other sites
ChileRelleno 7,071 Posted January 3, 2013 Report Share Posted January 3, 2013 Quote Link to post Share on other sites
trap 14 Posted January 4, 2013 Author Report Share Posted January 4, 2013 I had problems with an auto parts store... I too have never had problems with sears or snap on...always have replaced tools no questions asked....I guess alternators are the exception!! Quote Link to post Share on other sites
ctd 20 Posted January 4, 2013 Report Share Posted January 4, 2013 A few years ago I dropped a estwing (spelling?) hammer 17 story's onto concrete, luckily it did not hit any of the people who were standing meters away! The tip of the claw broke off. I did not even buy it new- my father did when HE started his aprentaceship. I told estwing about it and they shiped me a new one half way around the world! Quote Link to post Share on other sites
TapeWorm3 104 Posted January 4, 2013 Report Share Posted January 4, 2013 I acquired a P.O.S. SW9M 9mm handgun tn a mixed box of junk I bought for 50bucks at gunshow. It was all there but the Striker/Plunger was fused to the slide.I called Smith and Wesson to check on buying a new striker and fixing it up myself they checked to see if warranty had been registered and suprisingly it had not. They sent me paid FedEx shipping info. I sent it back to them 4 days later I receive a call the weapon could not be repaired and they sent a NEW SD9VE to my FFL. From my shipping to reciept of new weapon 12 days. Worked for me sold the SD9 and made 300 bucks from one peice out of box I bought. Smith's warranty and service is great. Quote Link to post Share on other sites
horatio 515 Posted January 4, 2013 Report Share Posted January 4, 2013 Most hilarious lifetime warranty i ever encountered- i was replacing the front brake pads on my car and drove to the auto parts store to buy the replacements. Guy behind the counter sells me on a set of pads with a lifetime warranty that were only a few bucks more than OEM. I put them in, and about 20-25k miles later, they wear out. I bring them back to the store, (with receipt), and i am informed that the " lifetime warranty" only covers the brakes. For the life of the brakes. In other words, it's guaranteed to last until it doesn't work anymore. I promptly went across the street to their competition and never looked back. That was about 15 years ago. I chalk it up to a good life lesson and something that can still make me laugh 1 Quote Link to post Share on other sites
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