Aries144 10 Posted March 19, 2015 Report Share Posted March 19, 2015 Anyone know a better way to contact them? They are processing orders but there's no way to reach them in the event of a problem. Quote Link to post Share on other sites
gunfun 3,931 Posted March 20, 2015 Report Share Posted March 20, 2015 Get hold of the company that actually makes their stuff, cnc warrior. The bonesteel guy got weird about responding to customers a while back. We had to deal with this on the vepr site. CNC warrior still is good about taking care of their customers still, and they are the actual manufacturers. Chris at bonesteel did the design and I think some of the early manufacture. He designed a very good hinge, but I don't think customer service is his forte. 1 Quote Link to post Share on other sites
Aries144 10 Posted March 22, 2015 Author Report Share Posted March 22, 2015 Thanks GunFun. I'll continue trying to reach cnc warrior. 1 Quote Link to post Share on other sites
Aries144 10 Posted March 29, 2015 Author Report Share Posted March 29, 2015 No luck contacting either company, despite several emails and calls to Chris Bonesteel. I haven't been able to reach CNC Warrior by phone as they close up shop at 2:00pm mountain time and even earlier on fridays. Quote Link to post Share on other sites
gunfun 3,931 Posted March 29, 2015 Report Share Posted March 29, 2015 (edited) That's annoying. IMO his hinge has the geometry which should have been obvious to the competition. Can't bind, can't get sloppy. It's well thought out, and well built. Edited March 29, 2015 by GunFun 1 Quote Link to post Share on other sites
randyf 35 Posted April 1, 2015 Report Share Posted April 1, 2015 I can't speak to the quility of thier folding stocks but IMO Chris is a tool Quote Link to post Share on other sites
Aries144 10 Posted April 7, 2015 Author Report Share Posted April 7, 2015 I was finally able to contact Chris through CNC Warrior. He called me minutes after speaking with CNCW and addressed my concerns to my satisfaction. I asked for a refund, he politely agreed, and ow that it's come back, I find that he even refunded the initial cost of shipping.My impression is that Chris means well, but may be burning the candle at both ends. 1 Quote Link to post Share on other sites
gunfun 3,931 Posted April 7, 2015 Report Share Posted April 7, 2015 Well, that's a resolution, anyway. It's a shame though, because I do think he offers a superior product at a fair price. Maybe he just needs another person to run the office and he can do production and design. Quote Link to post Share on other sites
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