InterOrdnance
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Posts posted by InterOrdnance
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Would you guys be willing to do some work on Damaged's rifle being it is second hand and from earlier manufacture? Seems like you guys are getting your stuff on the ball, would be great customer service to get this guys rifle in good shape. Would change my view on you guys. Just saying
ALL of our US made rifles carry the Lifetime Warranty! We absolutely would repair the rifle under warranty. To submit a warranty claim visit our website link http://www.ioinc.us/rma-submit-form.html
This is really a no hassle warranty, if it is defective we will fix the issue. No red tape, no fine print loopholes.
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I read an article that I.O. was basically rebuilding the business, good to see the follow-through.
This is correct. Many changes have been made company wide to address the past issues and we feel confident in our new lineup. Feel free to call or drop us an email with any questions.
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I realize this is an archived thread, however, we felt it was necessary to respond to these issues. First off, the rifle shown is an older build from our facility in North Carolina. Yes there were issues with our build quality. Since our move to Florida we have invested in new tooling including state of the art CNC machinery and new personnel company wide. We have completely revamped all processes of our manufacturing and quality control. All parts are US made! We DO NOT use surplus parts in any aspect of our manufacturing. All of our rifles carry a no hassle lifetime warranty and we will stand behind it. We have made changes for the better and are ready to prove it to you! Thank you.
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Loose trunnion pin
in Other AK Rifles
Posted
Our current product line is constructed using all US made parts. We CNC machine many of them in house. Rifles are constructed using laser alignment and specialized fixtures to alleviate the canting of sight bases and ensuring the receivers and trunnions are perfectly aligned and consistent. Improvements are being made on a continuing basis.