hutchsaiga 93 Posted October 23, 2011 Report Share Posted October 23, 2011 (edited) I ordered a bp02 low mount with the siderail on Monday 10/17 from primary arms. I got a shipped confirmation the same day but still did not have a tracking number on weds 10/19 so I decided to call. I got a person instantly (Brett) who I gave the order number and he put me on hold for a few minutes. When he came back he said he found the Package and because of them being helter skelter with a new website launch the package didn't leave the building. He asked if I needed it by the weekend. I said that would be best if possible. So he bumped the shipping up to priority and sent it out immediately. I got the package on 10/22 and they threw in a primary arms and an etotech hat. I just wanted to Post here to share. Overall I'm satisfied with how the fixed it. But I wonder what would have happened if I never called?? Haha Edited October 23, 2011 by hutchsaiga 2 Quote Link to post Share on other sites
DrThunder88 912 Posted October 23, 2011 Report Share Posted October 23, 2011 Two days isn't particularly big delay, but it does sound like a oversight you averted. I've not had any trouble with PA and am glad to see they made it right. Quote Link to post Share on other sites
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