Thanks for the feedback. I had ordered a lot of rounds from them prior to this issue but, like I said, my judgement of how good a vendor is how they take care of a problem when it arises. Here they failed in my opinion. I'm not telling anyone to stop using them - just to be cautious and what to expect when they make a mistake. I buy mostly mil-surp ammo and AIM has been my best ammo vendor so far.