eisman1

You are right it could possibly be a spam filter in some cases but I have had no such problem. I have received the updates Mike had sent and delivery notifications. Mike's communication for the product he is selling has been really good. My only problem is that once the product has been shipped and you have a problem there is no communication. I'll say it again, I have no bad thing to say about Mike or his product, I have bought 5 of them. I have a broken tab on one of the drums that I need to get it fixed. All I have been asking is for a solution to this problem. I have tried repeatedly

It's my impression that most problems experienced with Mike's drums (unless it's really unique) have been answered either in his FAQ section or in one of the threads in his section of the forum. If you haven't already please carefully review the appropriate threads in his section. I take it that some people here have the impression that I am disparaging Mike's good name or product. This is far from the truth. I have ordered and received several of his drums. I have a broken tab on one of the drums and have had no luck getting in contact with him to see what can be done.

I guess I am surprised by all the venom being displayed o this page. I understand loyalty to the guy who brought one great product to market . I also understand what it means to run a one man operation. Maybe someone can explain this to me, are those who have a problem with their drums supposed to wait patiently until all the orders that will ever be placed before we have a response?

I have a drum that looks just like that but I haven't been able to get a hold of Mike to see what to do to fix it.

I did not want to post anything on the net but I have been trying since Feb. to get ahold of Mike. I have made several e-mails and phone calls but have gotten no response. I tried to send a note through this board still no response. I have an issue with a drum and would like to talk to Mike about it. Bruce

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