I had a great experience with tony this weekend.
I had an issue and since I am local, he allowed me to drop by his Machine shop and get it taken care of. I emailed him and he called me within the hour. The email didn't get sent until about 6 pm on a Wednesday and he called me by 7pm that night. When i dropped by on Saturday he was in the middle of a project. he stopped what he was doing and helped me out.
My only complaint is all of you non okie guys are taking up to much of his time. We need a new rule. If you are an okie you get bumped to the top of the list!