Hammer 15 Posted March 26, 2009 Report Share Posted March 26, 2009 Does mdarms or Mike other email address than info@mdarms.com? I haven't got answer about week. Quote Link to post Share on other sites
planefixr 0 Posted March 26, 2009 Report Share Posted March 26, 2009 I don't know but i need to get a hold of him as well due to the fact my order was missing the gas plug. It had the manual for the plug and drum, the drum, but no plug and the packing slip was checked off as it being there so it probably should of been. I know if ya call the phone number on his site you get a recording telling you to email him. Mike if you are listening I know you are a one man operation and we really do appreciate what you do but you gotta have communication with your customers even if you only open the line for a short specified time of day or hire a secretary (the girlfriend seems like a good option). -Planefixer Quote Link to post Share on other sites
planefixr 0 Posted March 28, 2009 Report Share Posted March 28, 2009 *update* I exchanged an E-mail with MDarms today and they were very quick and polite in fixing my problem of the 'gas plug' lacking order. I have a confirmation letter from USPS as of now. Quote Link to post Share on other sites
Hammer 15 Posted March 28, 2009 Author Report Share Posted March 28, 2009 I had today competition and I couldn't use my MD drum with high brass at all, cos it's not cycle perfect. Mike promised fix that problem about month ago, but I'm still waiting... So I'm quite disappointed Quote Link to post Share on other sites
planefixr 0 Posted March 31, 2009 Report Share Posted March 31, 2009 My gas plug showed up in the mail today. looks great now I just need CGW to ship my S-12 back from having the "Vodka" removed. -Planefixer Quote Link to post Share on other sites
Hammer 15 Posted April 6, 2009 Author Report Share Posted April 6, 2009 Still nothing... No email, no pm, no parcel Quote Link to post Share on other sites
pipesfa65 1 Posted April 6, 2009 Report Share Posted April 6, 2009 Still waiting myself.... I know these are busy times and all but I would like a responce back. Quote Link to post Share on other sites
pipesfa65 1 Posted April 8, 2009 Report Share Posted April 8, 2009 Got a response back from them today. Looks like the USPS sent my package to the wrong house! The folks at MD arms are resending it. Its nice doing buisness with a company that still believes in customer service, especially in this day and age. Quote Link to post Share on other sites
Hammer 15 Posted April 16, 2009 Author Report Share Posted April 16, 2009 Still waiting, nothing heard... Quote Link to post Share on other sites
eisman1 0 Posted May 5, 2009 Report Share Posted May 5, 2009 Still waiting, nothing heard... I did not want to post anything on the net but I have been trying since Feb. to get ahold of Mike. I have made several e-mails and phone calls but have gotten no response. I tried to send a note through this board still no response. I have an issue with a drum and would like to talk to Mike about it. Bruce Quote Link to post Share on other sites
Hammer 15 Posted August 18, 2009 Author Report Share Posted August 18, 2009 Still nothing... No email, no pm, no parcel Quote Link to post Share on other sites
rotortuner 0 Posted August 19, 2009 Report Share Posted August 19, 2009 If you guys go to contact him, I think the best way is to write him the email and in the subject line say, "problem with drum" or something like that, it catches his eye over all the other crap. CJG Quote Link to post Share on other sites
Hammer 15 Posted September 21, 2009 Author Report Share Posted September 21, 2009 Everything is ok now. Big + for Mike. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.