rocko 0 Posted February 15, 2009 Report Share Posted February 15, 2009 I've heard awful things about ordering direct from ACE - products backordered w/ no indication on the website, CS is unable to answer basic questions on ship times, etc. I have an order in at Mississippi, placed when estimated time was end of Jan, now updated to unknown - presumably, they're waiting on ACE (with the same lack of answers) just like all those who ordered direct, so me placing an order with ACE at this point would be pointless as well. Does anyone know anywhere that actually has these in stock? Thanks. Quote Link to post Share on other sites
luckypunk 0 Posted February 15, 2009 Report Share Posted February 15, 2009 I ordered some buttpads & a foam cover a month ago. no parts, no debit, no email, no nothing. Quote Link to post Share on other sites
ERG80 0 Posted February 15, 2009 Report Share Posted February 15, 2009 When I ordered the part Jan 12 it said it would ship out in 2-3 business days so Feb 3rd I inquired. This is the response: Thank you for your email. At this time due to increased order volume our shipping department is experiencing delays. Please keep in mind that we are working to ship all orders as quickly as possible. Thank you for your understanding. To avoid misinformation we will not be able to provide an ETA on shipping times. Thank you Ace Ltd. Quote Link to post Share on other sites
1mile50 102 Posted February 15, 2009 Report Share Posted February 15, 2009 I've heard awful things about ordering direct from ACE - products backordered w/ no indication on the website, CS is unable to answer basic questions on ship times, etc. I have an order in at Mississippi, placed when estimated time was end of Jan, now updated to unknown - presumably, they're waiting on ACE (with the same lack of answers) just like all those who ordered direct, so me placing an order with ACE at this point would be pointless as well. Does anyone know anywhere that actually has these in stock? Thanks. Try here I just ordered this folding stock from them last week, it's due in early next week. Got an email when order was received and processing and another when it shipped. Good people to deal with. Quote Link to post Share on other sites
bcelliott 6 Posted February 16, 2009 Report Share Posted February 16, 2009 If that link that 1mile50 doesn't have the block in stock, call ACE and stay on them until they tell you whether or not they physically have one in stock. That's what I did to finally get mine. Quote Link to post Share on other sites
gpqueen 545 Posted February 16, 2009 Report Share Posted February 16, 2009 I've heard awful things about ordering direct from ACE - products backordered w/ no indication on the website, CS is unable to answer basic questions on ship times, etc. I have an order in at Mississippi, placed when estimated time was end of Jan, now updated to unknown - presumably, they're waiting on ACE (with the same lack of answers) just like all those who ordered direct, so me placing an order with ACE at this point would be pointless as well. Does anyone know anywhere that actually has these in stock? Thanks. The reason we can not give you a basic answer is simple. I have no idea. They tell us one thing one week and something completely different the next. I will not allow customers to backorder them for this reason and until they show up at the door, I have no idea when I will get them. 2 weeks ago they told me this week. Now they are saying 3-4 weeks. I can not sell you what I can not get. Greg Quote Link to post Share on other sites
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