Correia

There was a new guy that took that call. There were that many on the floor. I've got about 200 in back.

The book is actually doing a little too well, so you can't get it anymore. Seriously, Monster Hunter International did good enough that I came to the attention of a major publisher. I even managed to get my self published version onto the Entertainment Weekly bestseller list. I've sold the rights for MHI to Baen books. Their version will come out in 2009 and be available in bookstores everywhere. I'm currently working on part II.

We're open. The business is doing fine. You can call 801-571-1160 and place your order over the phone. The webpage went down, (the old one sucked) and the plan was to have the new one up shortly. That of course, didn't work out as planned. The new page is almost done, and right now we're just uploading products to the shopping cart. It should probably be up by this weekend if everything goes according to plan. That's what happens when you have a business made up of a bunch of gun experts who know jacksquat about webpages. We moved from our tiny little location into a 10,000 squar

When did you receive their payments? Duh. Well, that shouldn't be a real shocker to you, since we went over that for three pages in that other thread. But hey, any reason to curse us again, right?

Dude, theirs went in the mail the same day yours did.

When I became aware of the problem, I had no complete mags to ship. As soon as more parts (in this case, retainers) came in, we built all of them, and sent them all at the same time. Less than 48 hours passed between when the parts arrived, and when they went out. And I'm not fat. Nothing I do, or say, at this point will make any difference. Those of you who ordered on the preorder got a 27% discount off the regular price, so you did get something for ordering early. Everyone involved should have their mags in the next couple of days. What's done is done. You hate

We checked a bunch of different .308s before we designed these. There is some difference between them on the mag well dimensions, so we were conservative to make sure that they would fit easily into all of the guns out there. Some guns will have more wobble than others.

Not unwilling, just plain unable. December has been psychotic. It is the busiest time of the year for all retail, plus we had an audit and compliance inspection. Like I said, we just hired two more people so that we could keep up. And I didn't suddenly remember your name. I just realized your screen name was related to your real name, (it is kind of distinct) and I remember writing out the address for that specific last name. And I didn't try to conceal anything. As soon as I realized that I had got some of them out of order, I admitted it. There was no intent to hide anything

What is wrong with it? Fit? Function?

Texas, I'm actually not at the store today. That's the only reason I've got time to sit on this thread and post. I'll look tomorrow when I get into the shop.

macbeau, I understand your frustration. Believe me, this has been frustrating for us too. The extra mag body was an incentive to get preorders. The goal was to hit 1500, and based upon what posters told us they would order, we thought that was achievable. However we weren't even close. In fact we were so far away that we had to go into massive personal debt to fund this project. At this point, we haven't made a dime back on these magazines yet, and are still recouping mold costs. For a small company, this was a huge endeavor. So honestly, I'm just trying to get everything out

Now you're putting words in my mouth. We wanted to use flat-rate postal bags to ship, because we have a better track record with USPS than UPS for bunches of small packages. There is no good way to ship individual springs in a postal bag because they will get bent. And most of the answers on the polls we put up in those first couple days while we were considering it indicated that people wanted their mags complete. Plus it wouldn't have mattered for you personally because at that point I had already mixed up the orders. I've apologized. I put the orders out of order. Your m

That got scraped as soon as we found that there was no way we could manage to ship them without endangering the springs. We had the idea to speed things up, but it turned out to not be feasible. Building them first was actually a lot more labor intensive and was actually much harder for us, but we felt it resulted in a better product for you guys. and that isn't true at all. I have about seven or eight orders that had problems, which isn't bad out of several hundred, and those would have been taken care of shortly. I've said repeatedly that there was some problems with that, and th

Never claimed to be a tough guy. But I don't make a habit of calling random people on the internet "cocksuckers" and telling them to F off either, so what do I know. Monomonk, I explained myself several times. And I explained it to you before you started this thread about our lack of responsiveness. I understand the frustration, and we were doing everything we could to make it right. We did not have the time, nor the resources to look up every single order, especially when the majority would ship by Christmas. Now individual problems can be dealt with. I understand the need to v

John. Yes, we will be building them continuously now. DaGroaner, you got the same response everyone did. Give us until Christmas to have everything out, and then we would investigate any individual problems. There was not enough time in the day to answer all of the calls and e-mails about the magazines, and to look up each individual order when in a couple of weeks every single one would have shipped. At that point there would only be a handful with issues, and we could deal with them. We hired two more people to work in the store during December because we've been so busy.